United Way BC Introduces the Racist Incident Helpline
Have you experienced or witnessed racism in BC?
Call the Racist Incident Helpline at 1-833-457-5463 (HLP-LINE).
The Racist Incident Helpline is a trauma-informed resource for people who have experienced or witnessed an act of racism. The helpline provides free and confidential access to information and culturally safe supports from anywhere in BC, in over 240 languages.
Open Monday to Friday, 9 am to 5 pm (PT). Callers can let their call taker know their preferred language and an interpreter will be connected into the call.
Calls are answered by professionals, who can:
- listen to the caller’s experience,
- provide information about local support services,
- direct the caller on next steps based on their comfort level, and
- with consent, refer the caller to the services that best match their needs.
Launched in May 2024 by the Government of British Columbia in partnership with United Way BC, the Racist Incident Helpline is a vital tool to help us build more caring and inclusive communities that are safe and welcoming for all.